Frequently Asked Questions for consumers
Who are the Accommodation providers?
We have over 40,000 accommodation providers in our network, who provide a comprehensive range of accommodation throughout the UK. They have all been assessed by Visit Britain National Quality Assurance Scheme.
How much will it cost me?
There is no charge for using the service which gives you direct access to the accommodation providers so no more dealing with middle men, or faceless booking engines.
Why should I use the Find Engine?
Our users tell us that by using the FindsYou find engine they have secured better deals on than they were able to find elsewhere. They also save time as the service delivers results that are 100% relevant, tailored and personal.
How quickly will accommodation providers respond?
If they can meet your requirements, you should hear from accommodation providers within hours of using the service.
Which accommodation providers will see my notice?
We only match your requirements with accommodation providers who meet your requirements, as defined by you. We only match your requirements with quality assessed accommodation.
How will they contact me?
Accommodation providers will typically follow up by e-mail, so that they can provide additional information on what they offer, though if you leave a telephone number, they may also contact you by phone.
How do I contact FY?
We’re always keen to hear from our users and welcome feedback on our service. Please feel free to contact us by e-mail on <accommodation (àt) findsyou.com> or you can call Sarah El-Sayed on 020 7255 5146.